University of Calgary

Technical Assistance

Please Note: If you have any questions concerning IT services such as your University of Calgary IT account (which, for example, is used to access your student information on the My UofC portal), your University of Calgary email address, your blackboard or WebDisk accounts, or wireless access via AirUC, then please contact Information Technologies (Phone: 220-5555 or Email: itsupport@ucalgary.ca).



If you are a Department of Computer Science student, staff or faculty member and have an IT issue directly related to services provided by the department, please contact us:

Help Centre Desk

Location: Math Sciences 151
Phone: 220-6613
Email: cpschelp@ucalgary.ca

Hours:
Monday - Friday
8:30am - 12:00pm and 1:00pm - 4:30pm!

Report an Issue

To contact the Technical team for system related problems or requests, you may visit the Help Centre Desk or report the issue by submitting an Online Service Request.


Just Getting Started?


Technical Manager
Darcy Grant
Office: ICT 648
Email: darcy@ucalgary.ca


System Downtime

The third Tuesday of each month is reserved for regular maintenance and major upgrades which may require significant system downtime. Scheduled downtime is announced via email to the Department mailing list and posted in the "System Notices" section below. Downtimes which occur outside the third Tuesday of the month are due to unforeseen failures or mission critical repairs.


System Notices

There are currently no system notices.